Our Approach

Intentionally limited to 3-5 clients maximum. Quality partnerships over quantity.

Why We Limit to 5 Clients Maximum

We're not trying to build a 50-person agency. We're building a sustainable business that delivers exceptional results to a small number of clients we genuinely care about.

Maximum 5 clients. Ever.

This isn't a marketing gimmick-it's how we work. When we're at capacity, we say no to new clients (or waitlist them). This ensures every partnership gets the attention it deserves.

If We Take You On

  • You're one of maximum 5 businesses we serve
  • You get our full attention, not divided among 50 projects
  • We learn your business deeply and become true partners
  • You can reach us quickly when you need us
  • Your success becomes our success

If We're at Capacity

  • We'll be transparent about timing
  • We can refer you to quality professionals
  • We'll keep your information for next availability
  • No sales pressure, just honest conversation

Our Philosophy

Long-Term Partnerships

We don't do one-off projects. We build ongoing relationships because better results come from deep understanding.

  • Monthly retainer relationships
  • Continuous improvement and optimization
  • We're invested in your long-term success
  • No 'deliver and disappear'

Bespoke Solutions

You're not buying fish and chips-you're partnering for business growth. We don't offer packages, we build custom solutions.

  • Custom solutions for your specific needs
  • Honest conversations about budget and value
  • Flexible scope that evolves with your business
  • ROI-focused approach

Transparent & Honest

We tell you if we're a good fit (or not), what will work and what won't, and provide realistic expectations.

  • No sales pressure or manipulation
  • Realistic timelines and expectations
  • Honest pricing for your specific needs
  • No corporate doublespeak

Who We Work Best With

Tourism Businesses (Our Sweet Spot)

Hotels & Resorts

  • 20+ rooms
  • Target foreign tourists
  • Need bilingual presence
  • Want direct bookings

Dive Shops & Tour Operators

  • Established 5+ years
  • Own equipment/boats
  • Year-round business
  • Professional licensing

Activity Centers

  • Marine sports
  • Cultural experiences
  • Adventure tourism
  • Established operations

Companies Going Global

Japanese Businesses Expanding Internationally

  • Need bilingual presence (Japanese + English)
  • Export companies
  • SaaS going global
  • E-commerce crossing borders
  • B2B services expanding

What Makes a Great Client

You're Established

  • 5+ years in business
  • Stable operations
  • Ready to invest in quality
  • Value long-term partnerships

You Value Quality

  • Not looking for cheapest option
  • Understand good work takes time
  • Willing to invest appropriately
  • Want strategic partner, not vendor

You Communicate Well

  • Respectful and professional
  • Clear about goals and challenges
  • Open to recommendations
  • Collaborative mindset

You're Ready

  • Have budget allocated
  • Can make timely decisions
  • Understand digital investment value
  • Want ongoing relationship

Our Values in Action

Quality Over Quantity

3-5 clients maximum means you get our best work. We're not juggling 50 projects with junior staff. You work directly with experienced professionals who care about your success.

Lifestyle First

This business serves our life, not the other way around. We work Japanese business hours (9 AM - 6 PM JST), take time for family, and maintain work-life balance.

Bilingual Excellence

Native-level Japanese and English. Not translation services-actual bilingual capability that understands both business cultures.

Japan Market Focus

We work on Japanese business timeline and understand Japanese business culture. If foreigners approach us, that's fine-but they need to respect Japan working hours.

What We Promise (and Don't)

We Don't Promise

  • 24-hour response times
  • 24/7 availability
  • Instant results
  • Cheapest pricing
  • Unlimited revisions
  • Everything you want immediately

We Do Promise

  • 2-3 business day response
  • Reliable availability during business hours
  • Realistic timelines
  • Fair pricing for value delivered
  • Strategic guidance on what matters
  • Honest conversations

How We Work

Discovery & Fit Assessment

Free 30-minute consultation to explore mutual fit.

  • Understand your business and goals
  • Assess if we're a good mutual fit
  • Discuss approach and expectations
  • Answer your questions honestly
  • No sales pressure

Custom Proposal

If we're a good fit, we create a tailored proposal.

  • Custom scope for your needs
  • Transparent pricing discussion
  • Timeline and deliverables
  • Partnership terms
  • Next steps

Ongoing Partnership

Long-term retainer relationship focused on your success.

  • Regular communication and updates
  • Continuous optimization
  • Strategic guidance
  • Your success = our success